Shipping, Returns and Cancellations Policy

Shipping

We provide shipping to most US addresses (excluding some areas outside of our courier's delivery zone).

We use the US Postal Service to get your order to you. Shipping costs start from $5 and are calculated based on the size and weight of your order and where it's going.

For an accurate shipping cost, add the items you want to your cart and enter your shipping area.

Orders of multiple items may come in separate parcels.

We also ship globally using a mix of carriers.

Returns and Cancellations

We want you to be completely satisfied with your purchase. Whether you have changed your mind, made an error, or received a damaged book, please review our policies below to understand your options and the necessary steps to take.

1. Standard 30-Day Returns

If you are not entirely happy with your purchase, we offer a standard 30-day return window starting from the date of delivery for most products.

Condition Requirements: To be eligible for a return, the book(s) must be in perfect, unread, and resalable condition. Spines must remain uncreased, and pages must be entirely free of marks, folds, or tears.
Return Shipping: Customers are responsible for paying the shipping costs for returning non-defective items. We highly recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item without tracking.
Refund Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 10 business days. Original shipping fees are non-refundable.
Excluded Items: Some items cannot be returned due to change of mind. To check the return policy for your item, look on each item page for the returns section. Please note that the few items that are not eligible for free returns may incur a re-stocking fee in addition to having to pay for shipping to return the item.

2. Damaged, Defective, or Incorrect Items

Under US consumer protection laws, goods sold must be of merchantable quality and match the provided description.

If your book arrives damaged in transit, is misprinted (e.g., missing pages, upside-down printing), or is not the title you ordered, we are here to make it right.

Timeframe: You must contact us within 7 days of receiving the item.
Proof: We require photographic evidence of the damage, defect, or incorrect item to process your claim.
Resolution: Upon verification, we will—at our discretion—either provide a replacement copy at no additional cost to you or issue a full refund (including all shipping costs).

3. Order Cancellations (Fair-Go Policy)

We operate a Fair-Go policy for cancellations to treat our customers reasonably when mistakes happen.

Pre-Shipment Cancellations: If you change your mind or make an error, you may cancel your order for a full refund with no penalties, provided the order has not yet been processed for shipping. Contact us immediately to request a cancellation.
Post-Shipment Cancellations: Because our fulfillment processes are fast, we cannot guarantee cancellation once an order has been placed. If your order has already been handed over to the shipping carrier, it can no longer be cancelled. You will need to receive the package and follow the Standard 30-Day Returns process outlined above.

How to Initiate a Return or Cancellation

To start a return, report a damaged item, or request a cancellation, please contact our customer service team with your order number and the reason for your request:

Email: [email protected]

We will provide a return shipping address when we confirm the request.